Available at the authorised workplace in the National Library of Estonia, Archival Library of the Estonian Literary Museum, Tallinn University of Technology Library, University of Tartu Library and Academic Library of Tallinn University
Access restricted in the network of the National Library of Estonia
Access restricted in public network
ISO/IEC TR 20000-4:2010 Infotehnoloogia : teenusehaldus. Osa 4, Protsesside etalonmudel = : Information technology : service management. Part 4, Process reference model (ISO/IEC TR 20000-4:2010)
Health in the Baltic countries ; 2012Tervise Arengu Instituut, Eesti Meditsiinistatistika Büroo, Eesti. Sotsiaalministeerium.Statistika- ja analüüsi osakond, Centre for Disease Prevention and Control of Latvia, Lithuanian Health Information Centre