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EVS-ISO 10002:2005 Kvaliteedijuhtimine. Kliendirahulolu : juhised kaebuste käsitlemiseks organistsioonides = Quality management. Customer satisfaction : guidelines for complaints handing in organizations
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EVS-ISO 10002:2005 Kvaliteedijuhtimine. Kliendirahulolu : juhised kaebuste käsitlemiseks organistsioonides = Quality management. Customer satisfaction : guidelines for complaints handing in organizations

Technical data

Publisher:
Eesti Standardikeskus
Published:
Language:
English, Estonian
Depositor:
Eesti Standardikeskus
Type:
standard
Copyrighted
ESTER
b20499279

URL: http://www.digar.ee/id/nlib-digar:213503

Keywords

suits (law) plaints complaints customers clients quality management customer satisfaction consumer contentment client well-being Estonia quality system standards customer service

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