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ISO/IEC TR 20000-5:2010 Infotehnoloogia. Teenusehaldus. Osa 5, Standardi ISO/IEC 20000-1 näitlik evitamisplaan = Information technology : service management. Part 5, Exemplar implementation plan for ISO/IEC 20000-1
The Futures of Adult Educator(s): Agency, Identity and Ethos : joint c...Trainers and their Professional Development European Society for Research on the Adult Education. Research Network on Adult Educators, Tallinna Ülikool, Identity and EthosESREA/ReNAdET conference The Futures of Adult Educator(s): Agency